Shipping Policy

Last Updated: [Date]

Thank you for shopping with Auvelle.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

• United States: 7–13 business days

• Canada: 11–18 business days

• United Kingdom: 8–15 business days

• Australia & New Zealand: 9–16 business days
  

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 2–5 business days for tracking updates to appear.

Customs & Duties

International customers may be responsible for any customs fees, duties, taxes, or import charges required by their country.

Auvelle is not responsible for these additional charges.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee modifications once an order has been processed.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team and we will do our best to assist you.